Newer
Older
Digital_Repository / Misc / Mass downloads / UTas / 866.html
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html>
  <head>
    <title>UTas ePrints - Market orientation: See no evil, speak no evil, hear no evil</title>
    <script type="text/javascript" src="http://eprints.utas.edu.au/javascript/auto.js"><!-- padder --></script>
    <style type="text/css" media="screen">@import url(http://eprints.utas.edu.au/style/auto.css);</style>
    <style type="text/css" media="print">@import url(http://eprints.utas.edu.au/style/print.css);</style>
    <link rel="icon" href="/images/eprints/favicon.ico" type="image/x-icon" />
    <link rel="shortcut icon" href="/images/eprints/favicon.ico" type="image/x-icon" />
    <link rel="Top" href="http://eprints.utas.edu.au/" />
    <link rel="Search" href="http://eprints.utas.edu.au/cgi/search" />
    <meta content="Jones, Colin D." name="eprints.creators_name" />
<meta content="Hecker, Rob" name="eprints.creators_name" />
<meta content="Colin.Jones@utas.edu.au" name="eprints.creators_id" />
<meta content="Rob.Hecker@utas.edu.au" name="eprints.creators_id" />
<meta content="conference_item" name="eprints.type" />
<meta content="2007-03-19" name="eprints.datestamp" />
<meta content="2008-01-08 15:30:00" name="eprints.lastmod" />
<meta content="show" name="eprints.metadata_visibility" />
<meta content="Market orientation: See no evil, speak no evil, hear no evil" name="eprints.title" />
<meta content="pub" name="eprints.ispublished" />
<meta content="350204" name="eprints.subjects" />
<meta content="public" name="eprints.full_text_status" />
<meta content="paper" name="eprints.pres_type" />
<meta content="Market Orientation, Marketing Theory, Intangible Resource " name="eprints.keywords" />
<meta content="The concept of a market orientation it is not universally accepted to be beneficial despite strong support for its status as an intangible resource supportive of a competitive advantage. Research on market orientation is largely quantitatively based focussing on justifying the performance link rather than determining what actually is a market orientation. This paper contends that in its current state, market orientation research is trapped in a quantitatively-driven research paradigm, unable to investigate and translate what market orientation is and how it can be applied. 
It is suggested an over reliance upon quantitative methods has largely limited research to identifying the relative degree of market orientation for a specific entity within a sample at the expense of expanding our understanding of the construct. A qualitative case study approach potentially offers researchers a means through which to respond to the challenge of Gable's (1995) desired research agenda. Three possible case study approaches are identified; firstly, pattern matching (identify market orientation), secondly, the industrial networks approach (to isolate and explain market orientation), and lastly, action research (to demonstrate the value of future market orientation research).
" name="eprints.abstract" />
<meta content="2003-06-11" name="eprints.date" />
<meta content="published" name="eprints.date_type" />
<meta content="21" name="eprints.pages" />
<meta content="5th World Marketing Congress" name="eprints.event_title" />
<meta content="Perth, Australia" name="eprints.event_location" />
<meta content="11-14 June 2003" name="eprints.event_dates" />
<meta content="conference" name="eprints.event_type" />
<meta content="UNSPECIFIED" name="eprints.thesis_type" />
<meta content="TRUE" name="eprints.refereed" />
<meta content="http://www.ams-web.org/displaycommon.cfm?an=2" name="eprints.official_url" />
<meta content="Anderson, A.B., A. Basilevsky, and D. P. J. Hum. 1983. “Measurement: Theory and Techniques”. In The Handbook Of Survey Research. Eds. P. H. Rossi, J. D. Wright and A. B. Anderson. New York: Academic Press.

Andrews, K. 1971. The Concept Of Corporate Strategy. Homewood, IL: Irwin.

Ansoff, H.I. 1965. Corporate Strategy: An Analytical Approach to Business Policy Growth and Expansions. New York: McGraw-Hill.

Bain, J. 1968. Industrial Organization. Wiley, New York.

Baker, W.E., and J M. Sinkula. 2002. “Market Orientation, Learning Orientation and Product Orientation: Delving into the Organization’s Black Box.” Journal of Market-Focused Management 5: 5-23.

Barney, J. 1986. “Organizational Culture: Can It Be a Source of Sustained Competitive Advantage?” Academy of Management Review 11: 656-665.

Bigne, J.E., J. Aldas-Manzano, I. Kuster, and N. Vila. 2002. “The Concept Mapping Approach in Marketing: An Application in the Travel Agencies Sector.” Qualitative Market Research: An International Journal 5: 87-95.
 
Boeker, W. 1989. “The Development and Institutionalization of Subunit Power in Organizations.” Administrative Science Quarterly 34 (September): 388-410.

Boshoff, C. 1999. “RECOVSAT: An Instrument to Measure Satisfaction with Transaction-Specific Service Recovery.” Journal of Service Research 1: 236-49.

Bowen, H., and Wiersema, M.1999. “Matching Method To Paradigm In Strategy Research: Limitations Of Cross-Sectional Analysis And Some Methodological Alternatives.” Strategic Management Journal 20: 625-636.

Caruana, A. 1999. “An Assessment of the Dimensions and The Stability of Items in the MARKOR Scale.” Marketing Intelligence &amp; Planning 17: 248-253.

Churchill, G.A. 1979. A Paradigm for Developing Better Measures of Marketing Constructs. Journal of Marketing 16 (February): 64-73.

Cohen, W.M., and D. A. Levinthal. 1990. “Absorptive Capacity: A New Perspective on Learning and Innovation.” Administrative Science Quarterly 35: 128-152.

Cook, T.D., and D. T. Campbell. 1979. Quasi-Experimentation: Design &amp; Analysis Issues for Field Settings. Chicago: Rand McNally College Publishing Company.

Day, G.S. 1994. The Capabilities of Market-Driven Organisations. Journal of Marketing 58 (October): 37-52.

Deshpandé, R., and J. U. Farley. 1997. Measuring Market Orientation: Generalization and Synthesis. Journal of Market-Focused Management 2: 213-232.

Deshpandé, R., and F. Webster. 1989. “Organizational Culture and Marketing: Defining the Research Agenda.” Journal of Marketing 53 (January): 3-15.

Deshpandé, R., J. U. Farley, and F. Webster. 1993. “Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis.” Journal of Marketing 57 (January): 23-37.

Dickson, P.R. 1996. “The Static and Dynamic Mechanics of Competition: A Comment on Hunt and Morgan’s Comparative Advantage Theory.” Journal of Marketing 60 (October): 102-106.

Dierickx, I., and K. Cool. 1989. “Asset Stock Accumulation and Sustainability of Competitive Advantage.” Management Science 35: 1504-1513.

Dreher, A. 1994. “Marketing orientation: How to Grasp the Phenomenon.” Perspectives on Marketing Management. Eds M. J. Baker. New York: John Wiley &amp; Sons.

Farrell, M.A., and E.Oczkowski. 1997. “An analysis of the MKTOR and MARKOR measures of market orientation: An Australian perspective.” Marketing Bulletin 8: 30-40.

Gable, T.G. 1995. “Market orientation: theoretical and methodological concerns.” In Proceedings of the American Marketing Association Summer Educators’ Conference  Eds. B. B. Stern and G. M. Zinkham. Chicago II: American Marketing Association, pp.368-375.
 
Galaskiewicz, J. 1996. “The new network analysis and its application to organizational theory and behavior.” In Networks In Marketing. Ed. D. Iacobucci. Thousand Oaks, CA: Sage.

Gauzente, C. 1999. “Comparing market orientation scales: A content analysis.” Marketing Bulletin 10: 76-82.

Gauzente, Claire. 2001. “Why should time be considered in market orientation research?” Academy of Marketing Science Review 01: http://www.amsreview.org/amsrev/forum/gauzente01-01.html. 

Godfrey, P.C., and C. W. L. Hill. 1995. “The problem of unobservables in strategic management research.” Strategic Management Journal 16: 519-533.
 
Grant, R. 1996. “Prospering in dynamically-competitive environments: Organizational capability as knowledge integration.” Organization Science 7: 375-387.

Greenly, G.E. 1995. “Forms of market orientation in UK companies.” Journal of Management Studies 32: 47-66.

Gronhaug, K., and O. Olson. 1999. “Action research and knowledge creation: merits and challenges.” Qualitative Market Research: An International Journal 2: 6-14.

Gummesson, E. 2001. Are current research approaches in marketing leading us astray? Marketing Theory, v1 (1): 27-48.

Henderson, S. 1998. “No such thing as market orientation – a call for no more papers.” Management Decision 36: 598-609.

Hoskisson, R.E., M. A. Hitt, W. P. Wan, and D. Yiu. 1999. “Theory and research in strategic management: swings of a pendulum.” Journal of Management 25: 417-456.

Hult, G.T.M., and D. J. Ketchen. 2001. “Does market orientation matter?: A test of the relationship between positional advantage and performance.” Strategic Management Journal 22: 899-906.

Hunt, S.H., and R. M. Morgan.1995. “The comparative advantage theory of competition” Journal of Marketing 59 (April): 1-15.

Hyde, K.F. 2000. “Recognising deductive process in qualitative research.” Qualitative Market Research: An International Journal 3: 82-89.

Jick, T.D. 1979. “Mixing qualitative and quantitative methods: Triangulation in action.” Administrative Science Quarterly 24: 602-611.

Jaworski, B.J., and A. K. Kohli. 1993. “Market orientation: Antecedents and consequences.” Journal of Marketing 57 (July): 53-70.

Kohli, A.K., and B. J. Jaworski. 1990. “Market orientation: The construct, research propositions, and managerial Implications.” Journal of Marketing 54 (April): 1-18.

Kohli, A.K., B. J. Jaworski, and A. Kumar.1993. “A measure of market orientation.” Journal of Marketing Research 30 (November): 467-477.

Kotler, P. 1997. Marketing Management: The Millennium Edition. Sydney: Prentice Hall.

Langerak, F., and H. R. Commandeur. 1998. “The influence of market orientation on competitive superiority and performance of industrial business.” Proceedings of the 27th EMAC Conference 3 (May), Stockholm: 91-105.

Melrose, M.J. 2001. “Maximizing the rigor of action research: Why would you want to? How could you?” Field Methods 13: 160-180.

Moriarty, R.T., and J. E. Bateson. 1982. “Exploring complex decision making units: A new approach.” Journal of Marketing 19 (May): 182-191.

Naidu, G.M., and C. L. Narayana. 1991. “How marketing oriented are hospitals in a declining market?” Journal of Health Care Marketing 11 (March): 23-30.

Narver, J.C., and S. F. Slater. 1990. “The effect of a market orientation on business profitability.” Journal of Marketing 54 (October): 20-35.

Narver, J.C., S. F. Slater, and B. Tietje. 1998. “Creating a market orientation.” Journal of Market-Focused Management 2: 241-255.

Olavrrieta, S., and R. Friedmann. 1999. “Market-oriented culture, knowledge-related resources, reputational assets and superior performance: a conceptual framework.” Journal of Strategic Marketing 7: 215-228.

Pelham, A.M. and D. Wilson. 1996. “A longitudinal study of the impact of market structure, and market orientation culture on dimensions of small-firm performance” Journal of the Academy of Marketing Science 24: 27-43.

Penrose, E.T. 1959. The Theory of the Growth of the Firm. New York: Wiley.

Powell, T., and A. Dent-Micallef. 1997. “Information technology as competitive advantage: The role of human, business, and technology resources.” Strategic Management Journal 18: 375-405. 

Shapiro, B.P. 1988. “What the hell is market oriented?” Harvard Business Review 66: 119-125.
 
Reed, R., and R. DeFillippi. 1990. “Causal ambiguity, barriers to imitation, and sustainable competitive advantage.” Academy of Management Review 15: 88-102.

Rouse, M.J., and U. S. Daellenbach. 1999. “Rethinking research methods for the resource-based perspective: Isolating sources of sustainable competitive advantage.” Strategic Management Journal 20: 487-494.

Siguaw, J.A., and A. Diamantopoulos. 1995. “Measuring market orientation: some evidence on Narver and Slater’s three-component scale.” Journal of Strategic Marketing 3: 77-88.

Slater. S.F. 2001. “Market orientation at the beginning of a new millennium.” Managing Service Quality 11: 230-232.

Slater, S.F., and J. C. Narver. 1994. “Does competitive environment moderate the market orientation – performance relationship?” Journal of Marketing 58 (January): 46-55.

Slater, S.F., and J. C. Narver. 1995. “Market orientation and the learning organization.” Journal of Marketing 58 (July): 63-74.

Slater, S.F., and J. C. Narver. 1998. “Customer-led and market-oriented: Lets not confuse the two.” Strategic Management Journal 19: 1001-1006.

Trochim, W.M.K. 1985. “Pattern matching, validity, and conceptualization in program evaluation.” Evaluation Review 9: 575-604.

Webster, F.E. 1994. “Executing the marketing concept.” Marketing Management 3: 9-16.

Wensley, R. 1995. “A critical review of research in marketing.” British Journal of Management 6: 63-82.

Wernerfelt, B. 1984. “A resource-based view of the firm.” Strategic Management Journal 5: 171-180. 

Wrenn, B., S. LaTour, and B. Calder. 1994. “Difference in perceptions of hospital marketing orientation between administrators and marketing officers.” Hospital and Health Services Administration 39 (Fall): 341-358.
 
Wrenn, B. 1997. “Reality based market orientation.” In Proceeding of Marketing Management Association. Chicago, IL: Marketing Management Association and Department of Marketing, School of Business, Indiana State University.
" name="eprints.referencetext" />
<meta content="Jones, Colin D. and Hecker, Rob (2003) Market orientation: See no evil, speak no evil, hear no evil. In: 5th World Marketing Congress, 11-14 June 2003, Perth, Australia." name="eprints.citation" />
<meta content="http://eprints.utas.edu.au/866/1/Author_Version_-_WMC.pdf" name="eprints.document_url" />
<link rel="schema.DC" href="http://purl.org/DC/elements/1.0/" />
<meta content="Market orientation: See no evil, speak no evil, hear no evil" name="DC.title" />
<meta content="Jones, Colin D." name="DC.creator" />
<meta content="Hecker, Rob" name="DC.creator" />
<meta content="350204 Marketing and Market Research" name="DC.subject" />
<meta content="The concept of a market orientation it is not universally accepted to be beneficial despite strong support for its status as an intangible resource supportive of a competitive advantage. Research on market orientation is largely quantitatively based focussing on justifying the performance link rather than determining what actually is a market orientation. This paper contends that in its current state, market orientation research is trapped in a quantitatively-driven research paradigm, unable to investigate and translate what market orientation is and how it can be applied. 
It is suggested an over reliance upon quantitative methods has largely limited research to identifying the relative degree of market orientation for a specific entity within a sample at the expense of expanding our understanding of the construct. A qualitative case study approach potentially offers researchers a means through which to respond to the challenge of Gable's (1995) desired research agenda. Three possible case study approaches are identified; firstly, pattern matching (identify market orientation), secondly, the industrial networks approach (to isolate and explain market orientation), and lastly, action research (to demonstrate the value of future market orientation research).
" name="DC.description" />
<meta content="2003-06-11" name="DC.date" />
<meta content="Conference or Workshop Item" name="DC.type" />
<meta content="PeerReviewed" name="DC.type" />
<meta content="application/pdf" name="DC.format" />
<meta content="http://eprints.utas.edu.au/866/1/Author_Version_-_WMC.pdf" name="DC.identifier" />
<meta content="http://www.ams-web.org/displaycommon.cfm?an=2" name="DC.relation" />
<meta content="Jones, Colin D. and Hecker, Rob (2003) Market orientation: See no evil, speak no evil, hear no evil. In: 5th World Marketing Congress, 11-14 June 2003, Perth, Australia." name="DC.identifier" />
<meta content="http://eprints.utas.edu.au/866/" name="DC.relation" />
<link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/BibTeX/epprod-eprint-866.bib" title="BibTeX" type="text/plain" />
<link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/ContextObject/epprod-eprint-866.xml" title="OpenURL ContextObject" type="text/xml" />
<link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/ContextObject::Dissertation/epprod-eprint-866.xml" title="OpenURL Dissertation" type="text/xml" />
<link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/ContextObject::Journal/epprod-eprint-866.xml" title="OpenURL Journal" type="text/xml" />
<link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/DC/epprod-eprint-866.txt" title="Dublin Core" type="text/plain" />
<link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/DIDL/epprod-eprint-866.xml" title="DIDL" type="text/xml" />
<link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/EndNote/epprod-eprint-866.enw" title="EndNote" type="text/plain" />
<link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/HTML/epprod-eprint-866.html" title="HTML Citation" type="text/html; charset=utf-8" />
<link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/METS/epprod-eprint-866.xml" title="METS" type="text/xml" />
<link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/MODS/epprod-eprint-866.xml" title="MODS" type="text/xml" />
<link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/RIS/epprod-eprint-866.ris" title="Reference Manager" type="text/plain" />
<link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/Refer/epprod-eprint-866.refer" title="Refer" type="text/plain" />
<link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/Simple/epprod-eprint-866text" title="Simple Metadata" type="text/plain" />
<link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/Text/epprod-eprint-866.txt" title="ASCII Citation" type="text/plain; charset=utf-8" />
<link rel="alternate" href="http://eprints.utas.edu.au/cgi/export/866/XML/epprod-eprint-866.xml" title="EP3 XML" type="text/xml" />

  </head>
  <body bgcolor="#ffffff" text="#000000" onLoad="loadRoutine(); MM_preloadImages('images/eprints/ePrints_banner_r5_c5_f2.gif','images/eprints/ePrints_banner_r5_c7_f2.gif','images/eprints/ePrints_banner_r5_c8_f2.gif','images/eprints/ePrints_banner_r5_c9_f2.gif','images/eprints/ePrints_banner_r5_c10_f2.gif','images/eprints/ePrints_banner_r5_c11_f2.gif','images/eprints/ePrints_banner_r6_c4_f2.gif')">
    
    <div class="ep_noprint"><noscript><style type="text/css">@import url(http://eprints.utas.edu.au/style/nojs.css);</style></noscript></div>




<table width="795" border="0" cellspacing="0" cellpadding="0">
  <tr>
    <td><script language="JavaScript1.2">mmLoadMenus();</script>
      <table border="0" cellpadding="0" cellspacing="0" width="795">
        <!-- fwtable fwsrc="eprints_banner_final2.png" fwbase="ePrints_banner.gif" fwstyle="Dreamweaver" fwdocid = "1249563342" fwnested="0" -->
        <tr>
          <td><img src="/images/eprints/spacer.gif" width="32" height="1" border="0" alt="" /></td>
          <td><img src="/images/eprints/spacer.gif" width="104" height="1" border="0" alt="" /></td>
          <td><img src="/images/eprints/spacer.gif" width="44" height="1" border="0" alt="" /></td>
          <td><img src="/images/eprints/spacer.gif" width="105" height="1" border="0" alt="" /></td>
          <td><img src="/images/eprints/spacer.gif" width="41" height="1" border="0" alt="" /></td>
          <td><img src="/images/eprints/spacer.gif" width="16" height="1" border="0" alt="" /></td>
          <td><img src="/images/eprints/spacer.gif" width="68" height="1" border="0" alt="" /></td>
          <td><img src="/images/eprints/spacer.gif" width="68" height="1" border="0" alt="" /></td>
          <td><img src="/images/eprints/spacer.gif" width="68" height="1" border="0" alt="" /></td>
          <td><img src="/images/eprints/spacer.gif" width="82" height="1" border="0" alt="" /></td>
          <td><img src="/images/eprints/spacer.gif" width="69" height="1" border="0" alt="" /></td>
          <td><img src="/images/eprints/spacer.gif" width="98" height="1" border="0" alt="" /></td>
          <td><img src="/images/eprints/spacer.gif" width="1" height="1" border="0" alt="" /></td>
        </tr>
        <tr>
          <td colspan="12"><img name="ePrints_banner_r1_c1" src="/images/eprints/ePrints_banner_r1_c1.gif" width="795" height="10" border="0" alt="" /></td>
          <td><img src="/images/eprints/spacer.gif" width="1" height="10" border="0" alt="" /></td>
        </tr>
        <tr>
          <td rowspan="6"><img name="ePrints_banner_r2_c1" src="/images/eprints/ePrints_banner_r2_c1.gif" width="32" height="118" border="0" alt="" /></td>
          <td rowspan="5"><a href="http://www.utas.edu.au/"><img name="ePrints_banner_r2_c2" src="/images/eprints/ePrints_banner_r2_c2.gif" width="104" height="103" border="0" alt="" /></a></td>
          <td colspan="10"><img name="ePrints_banner_r2_c3" src="/images/eprints/ePrints_banner_r2_c3.gif" width="659" height="41" border="0" alt="" /></td>
          <td><img src="/images/eprints/spacer.gif" width="1" height="41" border="0" alt="" /></td>
        </tr>
        <tr>
          <td colspan="3"><a href="http://eprints.utas.edu.au/"><img name="ePrints_banner_r3_c3" src="/images/eprints/ePrints_banner_r3_c3.gif" width="190" height="31" border="0" alt="" /></a></td>
          <td rowspan="2" colspan="7"><img name="ePrints_banner_r3_c6" src="/images/eprints/ePrints_banner_r3_c6.gif" width="469" height="37" border="0" alt="" /></td>
          <td><img src="/images/eprints/spacer.gif" width="1" height="31" border="0" alt="" /></td>
        </tr>
        <tr>
          <td colspan="3"><img name="ePrints_banner_r4_c3" src="/images/eprints/ePrints_banner_r4_c3.gif" width="190" height="6" border="0" alt="" /></td>
          <td><img src="/images/eprints/spacer.gif" width="1" height="6" border="0" alt="" /></td>
        </tr>
        <tr>
          <td colspan="2"><img name="ePrints_banner_r5_c3" src="/images/eprints/ePrints_banner_r5_c3.gif" width="149" height="1" border="0" alt="" /></td>
          <td rowspan="2" colspan="2"><a href="/information.html" onMouseOut="MM_swapImgRestore();MM_startTimeout()" onMouseOver="MM_showMenu(window.mm_menu_0821132634_0,0,25,null,'ePrints_banner_r5_c5');MM_swapImage('ePrints_banner_r5_c5','','/images/eprints/ePrints_banner_r5_c5_f2.gif',1);"><img name="ePrints_banner_r5_c5" src="/images/eprints/ePrints_banner_r5_c5.gif" width="57" height="25" border="0" alt="About" /></a></td>
          <td rowspan="2"><a href="/view/" onMouseOut="MM_swapImgRestore();MM_startTimeout()" onMouseOver="MM_showMenu(window.mm_menu_0821133021_1,0,25,null,'ePrints_banner_r5_c7');MM_swapImage('ePrints_banner_r5_c7','','/images/eprints/ePrints_banner_r5_c7_f2.gif',1);"><img name="ePrints_banner_r5_c7" src="/images/eprints/ePrints_banner_r5_c7.gif" width="68" height="25" border="0" alt="Browse" /></a></td>
          <td rowspan="2"><a href="/perl/search/simple" onMouseOut="MM_swapImgRestore();MM_startTimeout()" onMouseOver="MM_showMenu(window.mm_menu_0821133201_2,0,25,null,'ePrints_banner_r5_c8');MM_swapImage('ePrints_banner_r5_c8','','/images/eprints/ePrints_banner_r5_c8_f2.gif',1);"><img name="ePrints_banner_r5_c8" src="/images/eprints/ePrints_banner_r5_c8.gif" width="68" height="25" border="0" alt="Search" /></a></td>
          <td rowspan="2"><a href="/perl/register" onMouseOut="MM_swapImgRestore();MM_startTimeout();" onMouseOver="MM_showMenu(window.mm_menu_1018171924_3,0,25,null,'ePrints_banner_r5_c9');MM_swapImage('ePrints_banner_r5_c9','','/images/eprints/ePrints_banner_r5_c9_f2.gif',1);"><img name="ePrints_banner_r5_c9" src="/images/eprints/ePrints_banner_r5_c9.gif" width="68" height="25" border="0" alt="register" /></a></td>
          <td rowspan="2"><a href="/perl/users/home" onMouseOut="MM_swapImgRestore();MM_startTimeout()" onMouseOver="MM_showMenu(window.mm_menu_0821133422_4,0,25,null,'ePrints_banner_r5_c10');MM_swapImage('ePrints_banner_r5_c10','','/images/eprints/ePrints_banner_r5_c10_f2.gif',1);"><img name="ePrints_banner_r5_c10" src="/images/eprints/ePrints_banner_r5_c10.gif" width="82" height="25" border="0" alt="user area" /></a></td>
          <td rowspan="2"><a href="/help/" onMouseOut="MM_swapImgRestore();MM_startTimeout()" onMouseOver="MM_showMenu(window.mm_menu_0821133514_5,0,25,null,'ePrints_banner_r5_c11');MM_swapImage('ePrints_banner_r5_c11','','/images/eprints/ePrints_banner_r5_c11_f2.gif',1);"><img name="ePrints_banner_r5_c11" src="/images/eprints/ePrints_banner_r5_c11.gif" width="69" height="25" border="0" alt="Help" /></a></td>
          <td rowspan="3" colspan="4"><img name="ePrints_banner_r5_c12" src="/images/eprints/ePrints_banner_r5_c12.gif" width="98" height="40" border="0" alt="" /></td>
          <td><img src="/images/eprints/spacer.gif" width="1" height="1" border="0" alt="" /></td>
        </tr>
        <tr>
          <td rowspan="2"><img name="ePrints_banner_r6_c3" src="/images/eprints/ePrints_banner_r6_c3.gif" width="44" height="39" border="0" alt="ePrints home" /></td>
          <td><a href="/" onMouseOut="MM_swapImgRestore()" onMouseOver="MM_swapImage('ePrints_banner_r6_c4','','/images/eprints/ePrints_banner_r6_c4_f2.gif',1);"><img name="ePrints_banner_r6_c4" src="/images/eprints/ePrints_banner_r6_c4.gif" width="105" height="24" border="0" alt="ePrints home" /></a></td>
          <td><img src="/images/eprints/spacer.gif" width="1" height="24" border="0" alt="" /></td>
        </tr>
        <tr>
          <td><img name="ePrints_banner_r7_c2" src="/images/eprints/ePrints_banner_r7_c2.gif" width="104" height="15" border="0" alt="" /></td>
          <td colspan="8"><img name="ePrints_banner_r7_c4" src="/images/eprints/ePrints_banner_r7_c4.gif" width="517" height="15" border="0" alt="" /></td>
          <td><img src="/images/eprints/spacer.gif" width="1" height="15" border="0" alt="" /></td>
        </tr>
      </table></td>
  </tr>
    <tr><td><table width="100%" style="font-size: 90%; border: solid 1px #ccc; padding: 3px"><tr>
      <td align="left"><a href="http://eprints.utas.edu.au/cgi/users/home">Login</a> | <a href="http://eprints.utas.edu.au/cgi/register">Create Account</a></td>
      <td align="right" style="white-space: nowrap">
        <form method="get" accept-charset="utf-8" action="http://eprints.utas.edu.au/cgi/search" style="display:inline">
          <input class="ep_tm_searchbarbox" size="20" type="text" name="q" />
          <input class="ep_tm_searchbarbutton" value="Search" type="submit" name="_action_search" />
          <input type="hidden" name="_order" value="bytitle" />
          <input type="hidden" name="basic_srchtype" value="ALL" />
          <input type="hidden" name="_satisfyall" value="ALL" />
        </form>
      </td>
    </tr></table></td></tr>
  <tr>
    <td class="toplinks"><!-- InstanceBeginEditable name="content" -->


<div align="center">
  
  <table width="720" class="ep_tm_main"><tr><td align="left">
    <h1 class="ep_tm_pagetitle">Market orientation: See no evil, speak no evil, hear no evil</h1>
    <p style="margin-bottom: 1em" class="not_ep_block"><span class="person_name">Jones, Colin D.</span> and <span class="person_name">Hecker, Rob</span> (2003) <xhtml:em>Market orientation: See no evil, speak no evil, hear no evil.</xhtml:em> In: 5th World Marketing Congress, 11-14 June 2003, Perth, Australia.</p><p style="margin-bottom: 1em" class="not_ep_block"></p><table style="margin-bottom: 1em" class="not_ep_block"><tr><td valign="top" style="text-align:center"><a onmouseover="EPJS_ShowPreview( event, 'doc_preview_870' );" href="http://eprints.utas.edu.au/866/1/Author_Version_-_WMC.pdf" onmouseout="EPJS_HidePreview( event, 'doc_preview_870' );"><img alt="[img]" src="http://eprints.utas.edu.au/style/images/fileicons/application_pdf.png" class="ep_doc_icon" border="0" /></a><div class="ep_preview" id="doc_preview_870"><table><tr><td><img alt="" src="http://eprints.utas.edu.au/866/thumbnails/1/preview.png" class="ep_preview_image" border="0" /><div class="ep_preview_title">Preview</div></td></tr></table></div></td><td valign="top"><a href="http://eprints.utas.edu.au/866/1/Author_Version_-_WMC.pdf"><span class="ep_document_citation">PDF</span></a> - Requires a PDF viewer<br />65Kb</td></tr></table><p style="margin-bottom: 1em" class="not_ep_block">Official URL: <a href="http://www.ams-web.org/displaycommon.cfm?an=2">http://www.ams-web.org/displaycommon.cfm?an=2</a></p><div class="not_ep_block"><h2>Abstract</h2><p style="padding-bottom: 16px; text-align: left; margin: 1em auto 0em auto">The concept of a market orientation it is not universally accepted to be beneficial despite strong support for its status as an intangible resource supportive of a competitive advantage. Research on market orientation is largely quantitatively based focussing on justifying the performance link rather than determining what actually is a market orientation. This paper contends that in its current state, market orientation research is trapped in a quantitatively-driven research paradigm, unable to investigate and translate what market orientation is and how it can be applied. &#13;
It is suggested an over reliance upon quantitative methods has largely limited research to identifying the relative degree of market orientation for a specific entity within a sample at the expense of expanding our understanding of the construct. A qualitative case study approach potentially offers researchers a means through which to respond to the challenge of Gable's (1995) desired research agenda. Three possible case study approaches are identified; firstly, pattern matching (identify market orientation), secondly, the industrial networks approach (to isolate and explain market orientation), and lastly, action research (to demonstrate the value of future market orientation research).&#13;
</p></div><table style="margin-bottom: 1em" cellpadding="3" class="not_ep_block" border="0"><tr><th valign="top" class="ep_row">Item Type:</th><td valign="top" class="ep_row">Conference or Workshop Item (Paper)</td></tr><tr><th valign="top" class="ep_row">Keywords:</th><td valign="top" class="ep_row">Market Orientation, Marketing Theory, Intangible Resource </td></tr><tr><th valign="top" class="ep_row">Subjects:</th><td valign="top" class="ep_row"><a href="http://eprints.utas.edu.au/view/subjects/350204.html">350000 Commerce, Management, Tourism and Services &gt; 350200 Business and Management &gt; 350204 Marketing and Market Research</a></td></tr><tr><th valign="top" class="ep_row">ID Code:</th><td valign="top" class="ep_row">866</td></tr><tr><th valign="top" class="ep_row">Deposited By:</th><td valign="top" class="ep_row"><span class="ep_name_citation"><span class="person_name">Mr Colin D Jones</span></span></td></tr><tr><th valign="top" class="ep_row">Deposited On:</th><td valign="top" class="ep_row">19 Mar 2007</td></tr><tr><th valign="top" class="ep_row">Last Modified:</th><td valign="top" class="ep_row">09 Jan 2008 02:30</td></tr><tr><th valign="top" class="ep_row">ePrint Statistics:</th><td valign="top" class="ep_row"><a target="ePrintStats" href="/es/index.php?action=show_detail_eprint;id=866;">View statistics for this ePrint</a></td></tr></table><p align="right">Repository Staff Only: <a href="http://eprints.utas.edu.au/cgi/users/home?screen=EPrint::View&amp;eprintid=866">item control page</a></p>
  </td></tr></table>
</div>



    <!-- InstanceEndEditable --></td>
  </tr>
  <tr>
    <td><!-- #BeginLibraryItem "/Library/footer_eprints.lbi" -->
    <table width="795" border="0" align="left" cellpadding="0" class="footer">
  <tr valign="top">
<td colspan="2"><div align="center"><a href="http://www.utas.edu.au">UTAS home</a> | <a href="http://www.utas.edu.au/library/">Library home</a> | <a href="/">ePrints home</a> | <a href="/contact.html">contact</a> | <a href="/information.html">about</a> | <a href="/view/">browse</a> | <a href="/perl/search/simple">search</a> | <a href="/perl/register">register</a> | <a href="/perl/users/home">user area</a> | <a href="/help/">help</a></div><br /></td>
</tr>
<tr><td colspan="2"><p><img src="/images/eprints/footerline.gif" width="100%" height="4" /></p></td></tr>
      <tr valign="top">
        <td width="68%" class="footer">Authorised by the University Librarian<br />
© University of Tasmania ABN 30 764 374 782<br />
      <a href="http://www.utas.edu.au/cricos/">CRICOS Provider Code 00586B</a> | <a href="http://www.utas.edu.au/copyright/copyright_disclaimers.html">Copyright &amp; Disclaimers</a> | <a href="http://www.utas.edu.au/accessibility/index.html">Accessibility</a> | <a href="http://eprints.utas.edu.au/feedback/">Site Feedback</a>  </td>
        <td width="32%"><div align="right">
            <p align="right" class="NoPrint"><a href="http://www.utas.edu.au/"><img src="http://www.utas.edu.au/shared/logos/unioftasstrip.gif" alt="University of Tasmania Home Page" width="260" height="16" border="0" align="right" /></a></p>
            <p align="right" class="NoPrint"><a href="http://www.utas.edu.au/"><br />
            </a></p>
        </div></td>
      </tr>
      <tr valign="top">
        <td><p>  </p></td>
        <td><div align="right"><span class="NoPrint"><a href="http://www.eprints.org/software/"><img src="/images/eprintslogo.gif" alt="ePrints logo" width="77" height="29" border="0" align="bottom" /></a></span></div></td>
      </tr>
    </table>
    <!-- #EndLibraryItem -->
    <div align="center"></div></td>
  </tr>
</table>

  </body>
</html>