<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html> <head> <title>UTas ePrints - Small Firm Internet Adoption: a Market Oriented Approach</title> <script type="text/javascript" src="http://eprints.utas.edu.au/javascript/auto.js"><!-- padder --></script> <style type="text/css" media="screen">@import url(http://eprints.utas.edu.au/style/auto.css);</style> <style type="text/css" media="print">@import url(http://eprints.utas.edu.au/style/print.css);</style> <link rel="icon" href="/images/eprints/favicon.ico" type="image/x-icon" /> <link rel="shortcut icon" href="/images/eprints/favicon.ico" type="image/x-icon" /> <link rel="Top" href="http://eprints.utas.edu.au/" /> <link rel="Search" href="http://eprints.utas.edu.au/cgi/search" /> <meta content="Jones, Colin D." name="eprints.creators_name" /> <meta content="Colin.Jones@utas.edu.au" name="eprints.creators_id" /> <meta content="article" name="eprints.type" /> <meta content="2007-03-16" name="eprints.datestamp" /> <meta content="2008-01-08 15:30:00" name="eprints.lastmod" /> <meta content="show" name="eprints.metadata_visibility" /> <meta content="Small Firm Internet Adoption: a Market Oriented Approach " name="eprints.title" /> <meta content="pub" name="eprints.ispublished" /> <meta content="350208" name="eprints.subjects" /> <meta content="350209" name="eprints.subjects" /> <meta content="350204" name="eprints.subjects" /> <meta content="350213" name="eprints.subjects" /> <meta content="public" name="eprints.full_text_status" /> <meta content="Web-based Commerce, Small Firms, Internet Adoption, and Market Orientation" name="eprints.keywords" /> <meta content="Fundamental to the development of new customer value offerings via web-based commerce is a small firm's ability to strategically acquire and exploit knowledge. The focus of this paper is the empirical testing of a normative web-based commerce adoption model developed from a review of the extant literature related to electronic marketing, the Internet and the diffusion of new innovations. A preliminary test of the model's theoretical contentions lent support to its overall focus, but found that the firm's existing learning capabilities were diminished during the adoption of web-based commerce. Consequently, sub-optimal adoption outcomes were associated with insufficient knowledge development. " name="eprints.abstract" /> <meta content="2002" name="eprints.date" /> <meta content="published" name="eprints.date_type" /> <meta content="Australian Journal of Information Systems" name="eprints.publication" /> <meta content="10" name="eprints.volume" /> <meta content="1" name="eprints.number" /> <meta content="99-109" name="eprints.pagerange" /> <meta content="UNSPECIFIED" name="eprints.thesis_type" /> <meta content="TRUE" name="eprints.refereed" /> <meta content="1039-7841" name="eprints.issn" /> <meta content="http://dl.acs.org.au/index.php/ajis" name="eprints.official_url" /> <meta content="Afuah, A. and Tucci, C. L. (2001) Internet Business Models and Strategies, Sydney: McGraw-Hill Irwin. Amit, R. and Zott, C. (2001) "Value creation in e-business", Strategic Management Journal, Vol 22 (6-7), 493-520. Armstrong, L. and Hagel, J. (1996) "The real value of on-line communities", Harvard Business Review, Vol 74 (3), 134-141. Australian Bureau of Statistics. 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(1996) "A longitudinal study of the impact of market structure, and market orientation culture on dimensions of small-firm performance", Journal of the Academy of Marketing Science, Vol 24 (1), 27-43. Peterson, R.T. (1989) "Small business adoption of the marketing concept vs. other business strategies", Journal of Small Business Management, Vol 27 (1), 38-46. Plume, H. (2001) Survival of the e-Fittest, http://www.capcollege.bc.ca/admin/Formedia/2001releases/ebiz.html. (Accessed 5 August 2001). Poon, S. and Strom, J. (1997) An Australia-UK Study of Small Firm Internet Use, Proceedings of the 1997 International Management Development Association Conference, Seoul, Korea, 316-323. Poon, S. and Swatman, P.M.C. (1999) "An exploratory study of small business Internet commerce issues", Information & Management, Vol 35, 9-18. Porter, M.E. (1985) Competitive Advantage, New York: Free Press. Prahalad, C.K. and Hamel, G. (1990) "The core competence of the corporation", Harvard Business Review, Vol 68 (3), 79-91. Rayport, J.F. & Jaworski, B.J. (2001) e-Commerce, Sydney: McGraw-Hill/Irwin. Rogers, E.M. (1995) Diffusion of Innovations, 4th edition, New York: The Free Press. Rouse, M.J. and Daellenbach, U.S. (1999) "Rethinking research methods for the resource-based perspective: Isolating sources of sustainable competitive advantage", Strategic Management Journal, Vol 20 (5), 487-494. Sanchez, R. (1997) "Preparing for an uncertain future: Managing for strategic flexibility", International Studies of Management & Organisation, Vol 27 (2), 71-95. Slater, S.F. (2001) "Market orientation at the beginning of a new millennium", Managing Service Quality, Vol 11 (4), 230-232. Slater, S.F. and Narver, J.C. (1994) "Does competitive environment moderate the market orientation performance relationship", Journal of Marketing, January, Vol 58, 46-55. Slater, S.F. and Narver, J.C. (1998) "Customer-led and market-orientated: Let’s not confuse the two", Strategic Management Journal, Vol 19 (10), 1001-1006. Sawhney, M. & Zabin, J. (2001) The Seven Steps to Nirvana, Sydney: McGraw-Hill. Timmers, P. (1998) "Business models for electronic markets", Electronic Markets, 8 (2), 3-8. www.electronicmarkets.org, (Accessed 2 June 2001). Wrenn, B. (1997) Reality based market orientation, Proceeding of Marketing Management Association, Chicago, IL: Marketing Management Association and Department of Marketing, School of Business, Indiana State University. Yellow Pages Business Index. (2001) E-commerce and Computer Technology, http://www.corporate.pacificaccess.com.au, (Accessed 13 October 2001). Yin, R.K. (1994) Case Study Research Design and Methods, 2nd edition, Thousand Oaks, California: Sage Publications. Zahra, S.A. and George, G. (2002) "Absorptive capacity: A review, reconceptualization, and extension", Academy of Management Review, Vol 27 (2), 185-203. " name="eprints.referencetext" /> <meta content="Jones, Colin D. (2002) Small Firm Internet Adoption: a Market Oriented Approach. Australian Journal of Information Systems, 10 (1). pp. 99-109. ISSN 1039-7841" name="eprints.citation" /> <meta content="http://eprints.utas.edu.au/844/1/AJIS.pdf" name="eprints.document_url" /> <link rel="schema.DC" href="http://purl.org/DC/elements/1.0/" /> <meta content="Small Firm Internet Adoption: a Market Oriented Approach " name="DC.title" /> <meta content="Jones, Colin D." name="DC.creator" /> <meta content="350208 Organisational Planning and Management" name="DC.subject" /> <meta content="350209 Small Business Management" name="DC.subject" /> <meta content="350204 Marketing and Market Research" name="DC.subject" /> <meta content="350213 Electronic Commerce" name="DC.subject" /> <meta content="Fundamental to the development of new customer value offerings via web-based commerce is a small firm's ability to strategically acquire and exploit knowledge. The focus of this paper is the empirical testing of a normative web-based commerce adoption model developed from a review of the extant literature related to electronic marketing, the Internet and the diffusion of new innovations. A preliminary test of the model's theoretical contentions lent support to its overall focus, but found that the firm's existing learning capabilities were diminished during the adoption of web-based commerce. Consequently, sub-optimal adoption outcomes were associated with insufficient knowledge development. " name="DC.description" /> <meta content="2002" name="DC.date" /> <meta content="Article" name="DC.type" /> <meta content="PeerReviewed" name="DC.type" /> <meta content="application/pdf" name="DC.format" /> <meta content="http://eprints.utas.edu.au/844/1/AJIS.pdf" name="DC.identifier" /> <meta content="http://dl.acs.org.au/index.php/ajis" name="DC.relation" /> <meta content="Jones, Colin D. (2002) Small Firm Internet Adoption: a Market Oriented Approach. 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class="not_ep_block"><span class="person_name">Jones, Colin D.</span> (2002) <xhtml:em>Small Firm Internet Adoption: a Market Oriented Approach.</xhtml:em> Australian Journal of Information Systems, 10 (1). pp. 99-109. ISSN 1039-7841</p><p style="margin-bottom: 1em" class="not_ep_block"></p><table style="margin-bottom: 1em" class="not_ep_block"><tr><td valign="top" style="text-align:center"><a onmouseover="EPJS_ShowPreview( event, 'doc_preview_847' );" href="http://eprints.utas.edu.au/844/1/AJIS.pdf" onmouseout="EPJS_HidePreview( event, 'doc_preview_847' );"><img alt="[img]" src="http://eprints.utas.edu.au/style/images/fileicons/application_pdf.png" class="ep_doc_icon" border="0" /></a><div class="ep_preview" id="doc_preview_847"><table><tr><td><img alt="" src="http://eprints.utas.edu.au/844/thumbnails/1/preview.png" class="ep_preview_image" border="0" /><div class="ep_preview_title">Preview</div></td></tr></table></div></td><td valign="top"><a href="http://eprints.utas.edu.au/844/1/AJIS.pdf"><span class="ep_document_citation">PDF (Author version)</span></a> - Requires a PDF viewer<br />93Kb</td></tr></table><p style="margin-bottom: 1em" class="not_ep_block">Official URL: <a href="http://dl.acs.org.au/index.php/ajis">http://dl.acs.org.au/index.php/ajis</a></p><div class="not_ep_block"><h2>Abstract</h2><p style="padding-bottom: 16px; text-align: left; margin: 1em auto 0em auto">Fundamental to the development of new customer value offerings via web-based commerce is a small firm's ability to strategically acquire and exploit knowledge. The focus of this paper is the empirical testing of a normative web-based commerce adoption model developed from a review of the extant literature related to electronic marketing, the Internet and the diffusion of new innovations. A preliminary test of the model's theoretical contentions lent support to its overall focus, but found that the firm's existing learning capabilities were diminished during the adoption of web-based commerce. Consequently, sub-optimal adoption outcomes were associated with insufficient knowledge development. </p></div><table style="margin-bottom: 1em" cellpadding="3" class="not_ep_block" border="0"><tr><th valign="top" class="ep_row">Item Type:</th><td valign="top" class="ep_row">Article</td></tr><tr><th valign="top" class="ep_row">Keywords:</th><td valign="top" class="ep_row">Web-based Commerce, Small Firms, Internet Adoption, and Market Orientation</td></tr><tr><th valign="top" class="ep_row">Subjects:</th><td valign="top" class="ep_row"><a href="http://eprints.utas.edu.au/view/subjects/350208.html">350000 Commerce, Management, Tourism and Services > 350200 Business and Management > 350208 Organisational Planning and Management</a><br /><a href="http://eprints.utas.edu.au/view/subjects/350209.html">350000 Commerce, Management, Tourism and Services > 350200 Business and Management > 350209 Small Business Management</a><br /><a href="http://eprints.utas.edu.au/view/subjects/350204.html">350000 Commerce, Management, Tourism and Services > 350200 Business and Management > 350204 Marketing and Market Research</a><br /><a href="http://eprints.utas.edu.au/view/subjects/350213.html">350000 Commerce, Management, Tourism and Services > 350200 Business and Management > 350213 Electronic Commerce</a></td></tr><tr><th valign="top" class="ep_row">ID Code:</th><td valign="top" class="ep_row">844</td></tr><tr><th valign="top" class="ep_row">Deposited By:</th><td valign="top" class="ep_row"><span class="ep_name_citation"><span class="person_name">Mr Colin D Jones</span></span></td></tr><tr><th valign="top" class="ep_row">Deposited On:</th><td valign="top" class="ep_row">16 Mar 2007</td></tr><tr><th valign="top" class="ep_row">Last Modified:</th><td valign="top" class="ep_row">09 Jan 2008 02:30</td></tr><tr><th valign="top" class="ep_row">ePrint Statistics:</th><td valign="top" class="ep_row"><a target="ePrintStats" href="/es/index.php?action=show_detail_eprint;id=844;">View statistics for this ePrint</a></td></tr></table><p align="right">Repository Staff Only: <a href="http://eprints.utas.edu.au/cgi/users/home?screen=EPrint::View&eprintid=844">item control page</a></p> </td></tr></table> </div> <!-- InstanceEndEditable --></td> </tr> <tr> <td><!-- #BeginLibraryItem "/Library/footer_eprints.lbi" --> <table width="795" border="0" align="left" cellpadding="0" class="footer"> <tr valign="top"> <td colspan="2"><div align="center"><a href="http://www.utas.edu.au">UTAS home</a> | <a href="http://www.utas.edu.au/library/">Library home</a> | <a href="/">ePrints home</a> | <a href="/contact.html">contact</a> | <a href="/information.html">about</a> | <a href="/view/">browse</a> | <a href="/perl/search/simple">search</a> | <a href="/perl/register">register</a> | <a href="/perl/users/home">user area</a> | <a href="/help/">help</a></div><br /></td> </tr> <tr><td colspan="2"><p><img src="/images/eprints/footerline.gif" width="100%" height="4" /></p></td></tr> <tr valign="top"> <td width="68%" class="footer">Authorised by the University Librarian<br /> © University of Tasmania ABN 30 764 374 782<br /> <a href="http://www.utas.edu.au/cricos/">CRICOS Provider Code 00586B</a> | <a href="http://www.utas.edu.au/copyright/copyright_disclaimers.html">Copyright & Disclaimers</a> | <a href="http://www.utas.edu.au/accessibility/index.html">Accessibility</a> | <a href="http://eprints.utas.edu.au/feedback/">Site Feedback</a> </td> <td width="32%"><div align="right"> <p align="right" class="NoPrint"><a href="http://www.utas.edu.au/"><img src="http://www.utas.edu.au/shared/logos/unioftasstrip.gif" alt="University of Tasmania Home Page" width="260" height="16" border="0" align="right" /></a></p> <p align="right" class="NoPrint"><a href="http://www.utas.edu.au/"><br /> </a></p> </div></td> </tr> <tr valign="top"> <td><p> </p></td> <td><div align="right"><span class="NoPrint"><a href="http://www.eprints.org/software/"><img src="/images/eprintslogo.gif" alt="ePrints logo" width="77" height="29" border="0" align="bottom" /></a></span></div></td> </tr> </table> <!-- #EndLibraryItem --> <div align="center"></div></td> </tr> </table> </body> </html>