<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html> <head> <title>UTas ePrints - Shame: The Master Emotion?</title> <script type="text/javascript" src="http://eprints.utas.edu.au/javascript/auto.js"><!-- padder --></script> <style type="text/css" media="screen">@import url(http://eprints.utas.edu.au/style/auto.css);</style> <style type="text/css" media="print">@import url(http://eprints.utas.edu.au/style/print.css);</style> <link rel="icon" href="/images/eprints/favicon.ico" type="image/x-icon" /> <link rel="shortcut icon" href="/images/eprints/favicon.ico" type="image/x-icon" /> <link rel="Top" href="http://eprints.utas.edu.au/" /> <link rel="Search" href="http://eprints.utas.edu.au/cgi/search" /> <meta content="Poulson, Chris" name="eprints.creators_name" /> <meta content="cpoulson@utas.edu.au" name="eprints.creators_id" /> <meta content="article" name="eprints.type" /> <meta content="2007-07-26" name="eprints.datestamp" /> <meta content="2008-01-08 15:30:00" name="eprints.lastmod" /> <meta content="show" name="eprints.metadata_visibility" /> <meta content="Shame: The Master Emotion?" name="eprints.title" /> <meta content="pub" name="eprints.ispublished" /> <meta content="220000" name="eprints.subjects" /> <meta content="380199" name="eprints.subjects" /> <meta content="public" name="eprints.full_text_status" /> <meta content="Shame, emotion" name="eprints.keywords" /> <meta content="The role of emotions in organisational life has only recently come to the attention of management scholars. Within that new attention, very little has been given to shame, just as it has been given in the social sciences in general. This paper provides an examination of shame as a powerful emotion and presents a model for understanding the impact of shame experience on human behaviour. The argument is made that shame may well qualify as the "master emotion". " name="eprints.abstract" /> <meta content="2000" name="eprints.date" /> <meta content="published" name="eprints.date_type" /> <meta content="University of Tasmania, School of Management Working Paper Series" name="eprints.publication" /> <meta content="20-03" name="eprints.number" /> <meta content="1-43" name="eprints.pagerange" /> <meta content="UNSPECIFIED" name="eprints.thesis_type" /> <meta content="TRUE" name="eprints.refereed" /> <meta content="1440-4834" name="eprints.issn" /> <meta content="Archer, J. (editor) 1994 Male Violence. London: Routledge Bly, R. 1991. "The Power of Shame." San Francisco: New Dimensions Foundation, (Audio tape) Bandura, A. 1973 Aggression: A social learning analysis. Englewood Cliffs, NJ: Prentice Hall Baron, R. and Richardson, D. 1994 Human Aggression (2nd. Ed.) New York: Plenum Press Cacioppo, J. and Gardner, W 1999 "Emotion" Annual Review of Psychology 50 p. 191-214 Cline, F. 1995 Conscienceless Acts Societal Mayhem: Uncontrollable, unreachable youth and today's desensitized world. Golden, CO: Love and Logic Press Diamond, M. 1997 "Administrative assault: A contemporary psychoanalytic view of violence and aggression in the workplace" American Review of Public Administration 27,3 p.228-247 Ferguson, T., and Crowley, S. 1997 Gender Differences in the Organization of Guilt and Shame. Sex Roles. 37, 112:19-44 Firestone, R. and Catlett, J. 1996 Combating Destructive Thought Processes: Voice and Separation Therapy Thousand Oaks, CA: Sage Ford, C. 1996 Lies! Lies!! Lies!!! The Psychology of Deceit. Washington: American Psychiatric Press Gilbert, P. 1994 "Male Violence: Toward an Integration" in Male Violence Archer, J. (Editor) London: Routledge Gilbert, P. and Andrews, B. (Editors) 1998 Shame: Interpersonal Behavior, Psychopathology, and Culture. Oxford: Oxford University Press Gilligan, J. 1996 Violence: Reflections on a national epidemic. New York: Vintage Books Goffman, E. 1963 Stigma: Notes on the management of spoiled identity. Englewood Cliffs, NJ: Prentice-Hall Hofstede, G. 1991 Cultures and Organizations: Software of the mind. Berkshire, UK: McGraw-Hill Europe Karen, R. 1992 "Shame." The Atlantic Monthly, February, 40-70. Kaufman, G. 1992 Shame: The power of caring. Rochester, VT: Schenkman Books Kaufman, G. 1989 The Psychology of Shame: Theory and treatment of shame-based syndromes New York: Springer [London: Routledge (paper edition) 1993] Kellaher, M. 1997 Profiling the Lethal Employee: Case studies of violence in the workplace. Westport, CT: Praeger Keltner, D and Harker, L. 1998 "The forms and functions of the nonverbal signal of shame." in Gilbert, P. and Andrews, B. (Editors) Shame: Interpersonal Behavior, Psychopathology, and Culture. Oxford: Oxford University Press Lansky, M. and Morrison, A. (editors) 1997The Widening Scope of Shame Hillsdale, HJ: The Analytic Press Lazare, A. 1997 "Shame, Humiliation and Stigma in the Medical Interview" in Lansky, M. and Morrison, A. (editors) The Widening Scope of Shame Hillsdale, HJ: The Analytic Press Lazarus, R. 1993 "From psychological stress to the emotions: A history of changing outlooks." Annual Review of Psychology 44: 1-21 Lewis, H. 1987. Shame and the Narcissistic Personality. In Nathanson, D. (ed.) The Many Faces of Shame. New York: Guilford Press p.93-132 Lewis, H. 1971 Shame and Guilt in Neurosis. New York: International Universities Press Lewis, M. 1992 Shame: The exposed self. New York: The Free Press Lewis, M. 1993 "The development of anger and rage" in Glick, R and Roose, S. (editors) Rage, Power, and Aggression. New Haven: Yale University Press Lewis, M., Alessandri, S., and Sullivan, M. 1992 Differences in Shame and Pride as a function of Children's gender and task Difficulty. Child Development. 63: 630-638 McDonald, J. 1998 "Disclosing Shame" in Gilbert, P. and B. Andrews (Editors) Shame: Interpersonal Behavior, Psychopathology, and Culture. Oxford: Oxford University Press Miller, A. 1996 (1979) The Drama of the Gifted Child (revised edition) New York: Basic Books Miller, A. 1990 For Your Own Good: Hidden cruelty in child-rearing and the roots of violence. New York: Noonday Press Miyake, K. and Yamazaki, K. 1995. "Self-conscious emotions, child rearing, and child psychopathology in Japanese culture." In J. P. Tangney & K. W. Fischer (Eds.) Self-Conscious Emotions: The psychology of shame, guilt, embarrassment, and pride. New York: Guilford Press Mokros, H. 1995 "Suicide and shame" American Behavioral Scientist 38(8) 1091-1103 Morrison, A. 1987 Shame: The underside of narcissism. Hillsdale, NJ: Analytic Press Morrison, A. 1996 The Culture of Shame. New York: Ballantine Nathanson, D. 1987 (editor) The Many Faces of Shame. New York; Guilford Press Nathanson, D. 1992 Shame and Pride: Affect, sex, and the birth of the self. New York: Norton Osherson, S. 1992.Wrestling With Love: How men struggle with intimacy with women, children, parents, and each other. New York: Fawcett, Parkinson, B. 1996 "Emotions are social." British Journal of Psychology 87, 663-683 Person, E. 1993 "Introduction" in Glick, R and Roose, S (editors) Rage, Power, and Aggression. New Haven: Yale University Press Poulson, C. 1993 Men, Work, and Shame. Paper presented at The Third Northern California Conference on New Directions in Male Psychology. Poulson, C. 1997 "Men, Shame, and Violence" Lecture presentation given in several venues. Poulson, C. Forthcoming 2000 "Shame and Work" in Ashkanazy, N., Hartel, C. and Zerbe, W. (eds.) Emotions in Organizational Life. Westport, CT: Quorum Books Poulson, C. in preparation. "Lying. A defense mechanism?" Retzinger, S. 1991 Violent Emotions: Shame and rage in marital quarrels. Newbury Park, CA: Sage Saarni, C and Lewis, M 1993 "Deceit and Illusion in Human Affairs" in Lewis, M and Saarni, C. (editors) Lying and Deception in Everyday Life. New York: Guilford Press Scheff, T. 1990 Microsociology: Discourse, Emotion, and Social Structure. Chicago: University of Chicago Press Scheff, T. 1997 Emotions, the social bond, and human reality: part/whole analysis Cambridge: Cambridge University Press Scheff, T. 1994 Bloody Revenge: Emotions, nationalism, and war. Boulder, CO: Westview Press Sennett, J and Cobb, J. 1993 The Hidden Injuries of Class. New York: W.W. Norton Stevens, G and Gardner, S. 1994 Separation anxiety and the dread of abandonment in adult males. Westport, CT: Praeger Tangney, J. and Fischer, K (Eds.) 1995 Self-Conscious Emotions: The psychology of shame, guilt, embarrassment, and pride. New York: Guilford Press Thomas, H. E. 1995 "Experiencing a Shame Response as a Precursor to Violence." Bull. of the American Academy of Psychiatry and the Law 23(4): 587-593 Tomkins, S. 1963 Affect, imagery, consciousness: The negative affects Vol.2. New York: Springer Wursmer, L. 1994 The Mask of Shame. Northvale, NJ: Jason Aronson, Inc. " name="eprints.referencetext" /> <meta content="Poulson, Chris (2000) Shame: The Master Emotion? University of Tasmania, School of Management Working Paper Series (20-03). pp. 1-43. 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class="person_name">Poulson, Chris</span> (2000) <xhtml:em>Shame: The Master Emotion?</xhtml:em> University of Tasmania, School of Management Working Paper Series (20-03). pp. 1-43. ISSN 1440-4834</p><p style="margin-bottom: 1em" class="not_ep_block"></p><table style="margin-bottom: 1em" class="not_ep_block"><tr><td valign="top" style="text-align:center"><a onmouseover="EPJS_ShowPreview( event, 'doc_preview_1876' );" href="http://eprints.utas.edu.au/1471/1/Shame_the_Master_Emotion_.pdf" onmouseout="EPJS_HidePreview( event, 'doc_preview_1876' );"><img alt="[img]" src="http://eprints.utas.edu.au/style/images/fileicons/application_pdf.png" class="ep_doc_icon" border="0" /></a><div class="ep_preview" id="doc_preview_1876"><table><tr><td><img alt="" src="http://eprints.utas.edu.au/1471/thumbnails/1/preview.png" class="ep_preview_image" border="0" /><div class="ep_preview_title">Preview</div></td></tr></table></div></td><td valign="top"><a href="http://eprints.utas.edu.au/1471/1/Shame_the_Master_Emotion_.pdf"><span class="ep_document_citation">PDF</span></a> - Requires a PDF viewer<br />93Kb</td></tr></table><div class="not_ep_block"><h2>Abstract</h2><p style="padding-bottom: 16px; text-align: left; margin: 1em auto 0em auto">The role of emotions in organisational life has only recently come to the attention of management scholars. Within that new attention, very little has been given to shame, just as it has been given in the social sciences in general. This paper provides an examination of shame as a powerful emotion and presents a model for understanding the impact of shame experience on human behaviour. The argument is made that shame may well qualify as the "master emotion". </p></div><table style="margin-bottom: 1em" cellpadding="3" class="not_ep_block" border="0"><tr><th valign="top" class="ep_row">Item Type:</th><td valign="top" class="ep_row">Article</td></tr><tr><th valign="top" class="ep_row">Keywords:</th><td valign="top" class="ep_row">Shame, emotion</td></tr><tr><th valign="top" class="ep_row">Subjects:</th><td valign="top" class="ep_row"><a href="http://eprints.utas.edu.au/view/subjects/220000.html">220000 Social Sciences, Humanities and Arts - General</a><br /><a href="http://eprints.utas.edu.au/view/subjects/380199.html">380000 Behavioural and Cognitive Sciences > 380100 Psychology > 380199 Psychology not elsewhere classified</a></td></tr><tr><th valign="top" class="ep_row">ID Code:</th><td valign="top" class="ep_row">1471</td></tr><tr><th valign="top" class="ep_row">Deposited By:</th><td valign="top" class="ep_row"><span class="ep_name_citation"><span class="person_name">Dr Chris Poulson</span></span></td></tr><tr><th valign="top" class="ep_row">Deposited On:</th><td valign="top" class="ep_row">26 Jul 2007</td></tr><tr><th valign="top" class="ep_row">Last Modified:</th><td valign="top" class="ep_row">09 Jan 2008 02:30</td></tr><tr><th valign="top" class="ep_row">ePrint Statistics:</th><td valign="top" class="ep_row"><a target="ePrintStats" href="/es/index.php?action=show_detail_eprint;id=1471;">View statistics for this ePrint</a></td></tr></table><p align="right">Repository Staff Only: <a href="http://eprints.utas.edu.au/cgi/users/home?screen=EPrint::View&eprintid=1471">item control page</a></p> </td></tr></table> </div> <!-- InstanceEndEditable --></td> </tr> <tr> <td><!-- #BeginLibraryItem "/Library/footer_eprints.lbi" --> <table width="795" border="0" align="left" cellpadding="0" class="footer"> <tr valign="top"> <td colspan="2"><div align="center"><a href="http://www.utas.edu.au">UTAS home</a> | <a href="http://www.utas.edu.au/library/">Library home</a> | <a href="/">ePrints home</a> | <a href="/contact.html">contact</a> | <a href="/information.html">about</a> | <a href="/view/">browse</a> | <a href="/perl/search/simple">search</a> | <a href="/perl/register">register</a> | <a href="/perl/users/home">user area</a> | <a href="/help/">help</a></div><br /></td> </tr> <tr><td colspan="2"><p><img src="/images/eprints/footerline.gif" width="100%" height="4" /></p></td></tr> <tr valign="top"> <td width="68%" class="footer">Authorised by the University Librarian<br /> © University of Tasmania ABN 30 764 374 782<br /> <a href="http://www.utas.edu.au/cricos/">CRICOS Provider Code 00586B</a> | <a href="http://www.utas.edu.au/copyright/copyright_disclaimers.html">Copyright & Disclaimers</a> | <a href="http://www.utas.edu.au/accessibility/index.html">Accessibility</a> | <a href="http://eprints.utas.edu.au/feedback/">Site Feedback</a> </td> <td width="32%"><div align="right"> <p align="right" class="NoPrint"><a href="http://www.utas.edu.au/"><img src="http://www.utas.edu.au/shared/logos/unioftasstrip.gif" alt="University of Tasmania Home Page" width="260" height="16" border="0" align="right" /></a></p> <p align="right" class="NoPrint"><a href="http://www.utas.edu.au/"><br /> </a></p> </div></td> </tr> <tr valign="top"> <td><p> </p></td> <td><div align="right"><span class="NoPrint"><a href="http://www.eprints.org/software/"><img src="/images/eprintslogo.gif" alt="ePrints logo" width="77" height="29" border="0" align="bottom" /></a></span></div></td> </tr> </table> <!-- #EndLibraryItem --> <div align="center"></div></td> </tr> </table> </body> </html>