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    <meta content="West, Jonathan" name="eprints.creators_name" />
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Stainless Steel Studios is the latest entrepreneurial venture of renowned computer game designer Rick Goodman. Goodman must now decide the role of customer feedback in crafting the next generation of computer games. This case addresses how operations systems can be designed to manage significant uncertainty.

Setting:
Cambridge, MA; Computer game industry; Software industry; $1 million revenues; 14 employees; 1999
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<meta content="Description:
Stainless Steel Studios is the latest entrepreneurial venture of renowned computer game designer Rick Goodman. Goodman must now decide the role of customer feedback in crafting the next generation of computer games. This case addresses how operations systems can be designed to manage significant uncertainty.

Setting:
Cambridge, MA; Computer game industry; Software industry; $1 million revenues; 14 employees; 1999
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    <h1 class="ep_tm_pagetitle">Stainless Steel Studios, Inc.</h1>
    <p style="margin-bottom: 1em" class="not_ep_block"><span class="person_name">West, Jonathan</span> and <span class="person_name">Kasper, Christian G.</span> and <span class="person_name">Buttrey, Michael</span> and <span class="person_name">Goldman, S. Robert</span> and <span class="person_name">Nilsson, Jonas</span> (2000) <xhtml:em>Stainless Steel Studios, Inc.</xhtml:em> Other. Harvard Business School.</p><p style="margin-bottom: 1em" class="not_ep_block">Full text not available from this repository.</p><p style="margin-bottom: 1em" class="not_ep_block">Official URL: <a href="http://dx.doi.org/10.1225/600034">http://dx.doi.org/10.1225/600034</a></p><div class="not_ep_block"><h2>Abstract</h2><p style="padding-bottom: 16px; text-align: left; margin: 1em auto 0em auto">Description:&#13;
Stainless Steel Studios is the latest entrepreneurial venture of renowned computer game designer Rick Goodman. Goodman must now decide the role of customer feedback in crafting the next generation of computer games. This case addresses how operations systems can be designed to manage significant uncertainty.&#13;
&#13;
Setting:&#13;
Cambridge, MA; Computer game industry; Software industry; $1 million revenues; 14 employees; 1999&#13;
</p></div><table style="margin-bottom: 1em" cellpadding="3" class="not_ep_block" border="0"><tr><th valign="top" class="ep_row">Item Type:</th><td valign="top" class="ep_row">Report (Other)</td></tr><tr><th valign="top" class="ep_row">Subjects:</th><td valign="top" class="ep_row"><a href="http://eprints.utas.edu.au/view/subjects/350200.html">350000 Commerce, Management, Tourism and Services &gt; 350200 Business and Management</a></td></tr><tr><th valign="top" class="ep_row">Collections:</th><td valign="top" class="ep_row">UNSPECIFIED</td></tr><tr><th valign="top" class="ep_row">ID Code:</th><td valign="top" class="ep_row">2771</td></tr><tr><th valign="top" class="ep_row">Deposited By:</th><td valign="top" class="ep_row"><span class="ep_name_citation"><span class="person_name">Miss Alexandra Lejda</span></span></td></tr><tr><th valign="top" class="ep_row">Deposited On:</th><td valign="top" class="ep_row">17 Jan 2008 23:56</td></tr><tr><th valign="top" class="ep_row">Last Modified:</th><td valign="top" class="ep_row">18 Jan 2008 00:03</td></tr><tr><th valign="top" class="ep_row">ePrint Statistics:</th><td valign="top" class="ep_row"><a target="ePrintStats" href="/es/index.php?action=show_detail_eprint;id=2771;">View statistics for this ePrint</a></td></tr></table><p align="right">Repository Staff Only: <a href="http://eprints.utas.edu.au/cgi/users/home?screen=EPrint::View&amp;eprintid=2771">item control page</a></p>
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